Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

•Account Information: Name, email address, phone number, and company information. •Usage Data: Information about how you interact with our services, including call logs, transcripts, and analytics. •Technical Data: IP address, browser type, device information, and cookies. •Communication Data: Records of your communications with us.

We use the information we collect to:

•Provide, maintain, and improve our services •Process transactions and send related information •Send technical notices, updates, and support messages •Respond to your comments and questions •Analyze usage patterns to improve user experience •Protect against fraudulent or unauthorized activity •Comply with legal obligations

We implement industry-standard security measures to protect your data:

•Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256) •Access Controls: Strict role-based access controls for all systems •Monitoring: 24/7 security monitoring and threat detection •Compliance: SOC 2 Type II certified infrastructure •Regular Audits: Quarterly security assessments and penetration testing

You have the following rights regarding your personal data:

•Access: Request a copy of your personal data •Correction: Request correction of inaccurate data •Deletion: Request deletion of your data (subject to legal requirements) •Portability: Request transfer of your data to another service •Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@kalyxi.ai

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

•Standard Contractual Clauses (SCCs) for EU data transfers •Privacy Shield certification compliance •Data Processing Agreements with all sub-processors •Regular assessment of third-party security practices

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@kalyxi.ai Address: Kalyxi AI, Privacy Team

We will respond to all legitimate requests within 30 days.